Effective Date: 14th Feb 2026
Website: https://mitram.ai

1. Introduction

This Privacy Policy describes how Mitram.ai, operated by IshvaraTech Consulting (“Company”), collects, uses, and protects personal data.

By using our Services, you agree to this Policy.

2. Information We Collect

A. Personal Information

• Name
• Email address
• Phone number
• Company details
• Resume and employment information
• Skill data
• Documents uploaded
• Communication content

B. Sensitive Information (If Applicable)

Some products (e.g., MindMitra) may process wellness-related inputs voluntarily provided by users.

We process such data only with user consent.

C. Technical Data

• IP address
• Device and browser type
• Usage logs
• Cookies

D. AI-Processed Data

• Resume parsing outputs
• Financial insights
• Automated scoring
• Chatbot interaction logs

3. Purpose of Processing

We use data to:

• Deliver and improve Services
• Provide AI-driven insights
• Enable account functionality
• Communicate with users
• Ensure platform security
• Comply with legal obligations

We do not sell personal data.

4. Legal Basis (India)

Processing is based on:

• User consent
• Contractual necessity
• Compliance with Indian law (including the IT Act, 2000)
• Legitimate business interests

5. Data Sharing

We may share data with:

• Employers (for recruitment purposes)
• Service providers (cloud hosting, analytics)
• Payment processors
• Legal authorities if required

All third parties are required to maintain confidentiality.

6. Data Security

We implement reasonable safeguards including:

• Encrypted connections (SSL)
• Secure cloud infrastructure
• Access controls
• Internal data protection protocols

However, no system is completely secure.

7. Data Retention

Data is retained only as long as necessary for:

• Service provision
• Legal compliance
• Dispute resolution

Users may request deletion subject to legal obligations.

8. User Rights

Subject to applicable law, users may:

• Access personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent

Requests may be sent to: info@mitram.ai

9. Cookies

We use cookies to:

• Maintain sessions
• Analyze traffic
• Improve functionality

Users may disable cookies in browser settings.

10. International Transfers

Data may be stored in India or other jurisdictions where service providers operate. Reasonable safeguards are implemented.

11. Children’s Privacy

Services are not intended for individuals under 18 years of age.

12. Changes to Policy

We may update this Policy periodically. Continued use indicates acceptance of changes.

13. Contact

IshvaraTech Consulting LLP
2nd Floor, JSS Towers, Infocity, Chandrasekharpur,
Bhubaneswar, Odisha 751024, India
Email: info@mitram.ai
Website: https://mitram.ai